Privacy policy

General information

When you use our website, personal data about you may be collected. This can occur when you enter information yourself, such as your email address. In addition, our system automatically collects certain data, for example, when you visit our website. This happens regardless of the device or software you use to access our site.
Any data you provide on our website is given voluntarily; you will not experience any disadvantages if you choose not to disclose your information. However, without certain data, we may be unable to provide specific services or enter into contracts. In such cases, we will inform you about the required information.
On this website, personal data is collected only in accordance with applicable data protection laws, particularly the General Data Protection Regulation (GDPR). The technical terms used in this text are explained in more detail in Article 4 of the GDPR.

Data processing is permitted under the GDPR in three cases in particular

• in accordance with Art. 6(1)(a) and Art. 7 GDPR, if you have given your consent to the processing of your data by us; in each case, we will inform you in advance in this privacy policy and at the time of obtaining your consent, in accordance with Art. 4(11) GDPR, about the specific purpose and circumstances under which your data will be processed by us;
• in accordance with Art. 6 para. 1 lit. b GDPR, if the processing of your personal data is necessary for the initiation, conclusion or execution of a contractual relationship
• pursuant to Art. 6 para. 1 lit. f GDPR, if, after balancing the interests involved, processing is necessary to protect our legitimate interests. These interests include, in particular, analyzing, optimizing, and securing our website offering—specifically, analyzing user behavior, creating profiles for advertising purposes, storing access data, and using third-party providers.

Inventory data, usage data and advertising

Inventory data

We collect inventory data (e.g. name, address and e-mail address, any services used) insofar as they are necessary for the establishment, content or modification of a contractual relationship between us and the user.

Usage data

We also collect usage data (e.g., visits to the website, interest in products) to enable and bill users for the services provided on our website.
We only combine usage data when and to the extent necessary for billing purposes. Otherwise, we create usage data in a pseudonymized form, and only if you have not objected to this. You may object at any time by contacting the address provided in the legal notice or the controller named in this privacy policy.
The legal basis for this data processing is, on the one hand, our legitimate interests pursuant to Art. 6(1)(f) GDPR in analyzing the website and your usage, and, where applicable, the legal authorization to store data in the context of initiating a contractual relationship pursuant to Art. 6(1)(b) GDPR.
Furthermore, each time you use this website, our provider stores information—so-called server log files—which are automatically transmitted by your browser. These include:

• Your IP address
• Type and version of your browser
• Host name
• Time of visit
• the page from which you visited our site
• name of the page you accessed
• the exact time of the visit
• the amount of data transferred

Advertising

Before sending you advertising, we will request your explicit consent in accordance with Art. 4 No. 11 GDPR, unless the advertising concerns products similar to those you have already purchased. This typically occurs when you provide your consent to receive our newsletter or when you complete a contact form.

Newsletter

If you subscribe to the newsletter offered on our website, we will provide you with detailed information regarding the content of the newsletter, the specific data we collect from you, and the purposes for which this data is used. Please be assured that your data will not be shared with third parties and will be used exclusively for the purpose of sending you the newsletter.

We will only send you the newsletter after you have given us your explicit prior consent. Upon registration, you will receive an email from us containing a confirmation link, additional information, and a request for your consent. By clicking on this link, you confirm your agreement to receive our newsletter and related promotional content.

The legal basis for storing your data is your consent in accordance with Article 6(1)(a) of the GDPR, which you provide when registering for the newsletter. You may revoke your consent at any time by sending us an informal message (for example, via our contact form, by email, or by using the unsubscribe link included in every newsletter). Please note that revoking your consent does not affect the legality of any data processing that has already taken place.

In compliance with legal requirements, we are obligated to document your consent as part of the double opt-in process. Therefore, your newsletter subscription, the dispatch of our confirmation email, and your consent (as indicated by clicking the confirmation link) will be recorded and stored, including the date, time, location, and your IP address.

To deliver our newsletter, we utilize a proprietary application developed by Langmeier Software. This is done as part of our legitimate interest in ensuring the secure and efficient management of customer communications and analytics.

Your data will remain stored by Langmeier Software for as long as it is included in our email list, is required for legal purposes, is necessary to protect our legitimate interests, or as long as we are legally obligated to retain it.

If you subscribe to the newsletter offered on our website, we will inform you in detail about the topics covered, the data we store, and the purposes for which it is used. Your data will not be disclosed to third parties and will be used solely for sending the newsletter.

We will only send you the newsletter after receiving your explicit prior consent. You will receive an email from us containing a confirmation link, further information, and a request for your consent. By clicking this link, you agree to receive our newsletter and promotional content.

The legal basis for storing your data is your consent in accordance with Article 6(1)(a) of the GDPR, which you provide when registering for the newsletter. You may withdraw this consent at any time by sending us an informal message (e.g., via our contact form, by email, or by using the unsubscribe link in every newsletter). This withdrawal does not affect the lawfulness of any data processing carried out prior to your revocation.

As we are legally required to document your consent as part of the double opt-in process, your newsletter subscription, the sending of our confirmation email, and your consent (as indicated by clicking the confirmation link) will be recorded and stored, including the date, time, location, and your IP address.

Consent

If we request your consent to process your data, we will clearly and accessibly explain the specific purposes for which your consent is being sought. Any consent we request is entirely voluntary. If you wish to receive a benefit that is linked to giving consent, you can also obtain it without providing consent—simply contact us.
You have the right to withdraw your consent to the processing of your personal data at any time. You can do this by sending us an informal message, for example via our contact form, by emailing the address provided in the legal notice, or by using an unsubscribe link (if available). Withdrawing your consent does not affect the lawfulness of any data processing carried out before your withdrawal.

Storage period

Your data will be stored only for as long as necessary to fulfill the purpose of the respective data processing. Further storage may occur if it is required for legal prosecution, to protect our other legitimate interests, or if we are legally obligated to retain your data (for example, due to tax retention periods, which are generally 6 or even 10 years).

Cookies

Our website uses cookies as part of our legitimate interest in providing a technically flawless online experience, as well as for the efficient design and optimization of our services, in accordance with Art. 6 para. 1 lit. f GDPR. By utilizing cookies, we aim to make our platform more user-friendly, effective, and secure for you. **Cookies** are small text files that are stored on your device and record specific information about your interactions with our website. This allows us to tailor our offerings to better suit your previous usage patterns. There are two main types of cookies: - **Session cookies**: These are automatically deleted at the end of your visit to our website. - **Persistent cookies**: These remain stored on your device until you delete them, enabling us to recognize your browser during future visits and provide you with personalized content based on your previous activity. Your browser gives you the option to block cookies entirely or on a case-by-case basis. For detailed instructions, please consult your browser’s user guide. Please note that disabling cookies may limit the functionality of our website and other sites you visit. If you wish to permanently prevent the storage of cookies, you can do so by downloading and installing the browser plugin available at the following link: [More information](https://www.google.com/settings/ads/plugin?hl=de). We encourage you to review your cookie settings regularly to ensure your browsing experience aligns with your preferences.

You can also prevent third-party providers from using cookies by opting out on the Network Advertising Initiative’s deactivation page, following the instructions provided there. You can find more information here. A similar option is available on this US website and on this European service.

Forwarding to third parties

We don't like spam any more than you do. We will therefore not pass on your data to third parties unless this is permitted by law.

Your data may be passed on either

• necessary for the performance of a contract and therefore permitted under Art. 6(1)(b) GDPR, or
• permitted on the basis of our legitimate interest in effective service design pursuant to Art. 6(1)(f) GDPR,
• covered by consent you have given, or
• required if we are legally obligated by a government authority to disclose your data in accordance with Art. 6(1)(c) GDPR.
  If your data is shared with third parties, this will be specified in this privacy policy.

Rights of the user

Right to information

You can request information from us at any time and free of charge about the personal data we have stored about you. In order to prevent misuse, identification of your person is required.

Deletion, correction, restriction

You may request at any time that we correct (including by supplementing) inaccurate data, restrict the processing of your data, or delete your data. This applies in particular if the purpose for processing your data no longer exists, if required consent has been withdrawn and no other legal basis applies, or if our data processing is unlawful. In such cases, we will promptly correct, restrict, or delete your personal data in accordance with legal requirements.

Objection

Our information on consent also applies to your right to object to receiving advertising: You have the right to withdraw any consent you have given us to process your personal data at any time. You can do this by sending us an informal message—for example, via our contact form, by emailing the address provided in the legal notice, or by using an unsubscribe link (if available). Your withdrawal does not affect the lawfulness of data processing carried out before your consent was withdrawn.

Data transmission

You can request that we transfer the data stored about you in machine-readable form.

Complaints

If you feel that your rights have been infringed by our data processing, you can lodge a complaint with the competent supervisory authority( you can find a list of authoritieshere ).

Changes to the privacy policy

If it becomes necessary to change the privacy policy for legal or factual reasons, we will update this page accordingly. No changes will be made to the consent given by the user.

Encryption of the data input

When you enter data on our website—whether through a contact form, during registration, when logging in, or for payment purposes—the web page where you provide your information is encrypted. This ensures that third parties cannot access or read the data you submit. You can recognize this encryption by the lock symbol in your browser and by the address bar beginning with "https" instead of just "http".

Registration and payment (contract data)

If you register on our website to access additional services, the information you provide will be stored for the purpose of enabling your use of our website and the services we offer. Furthermore, we use your data to keep you informed about changes to our offerings, updates, or technical innovations that may be relevant to your experience on our platform. The legal basis for this data storage is the processing of your information for contract fulfillment in accordance with Article 6(1)(b) of the GDPR, as well as your consent pursuant to Article 6(1)(a) of the GDPR, which you grant to us during the registration process. You may withdraw your consent at any time by sending us an informal message—for example, via the unsubscribe link, our contact form, or by email. Please note that such a withdrawal does not affect the legality of any data processing carried out prior to your revocation. Your data will remain stored as long as you are registered on our website, as long as storage is necessary for the fulfillment or processing of the contract, for legal enforcement by us, for other legitimate interests, or if we are legally required to retain your data (for example, in accordance with statutory tax retention periods).

Comments

If you comment on posts on our site, we store your IP address to ensure that only legally compliant content is published. Your IP address will be deleted after your comment has been reviewed and approved. In addition, we store your comment and any information you provide in the comment form, such as your user name or email address. You also have the option to subscribe to follow-up comments. In this case, you will receive a confirmation email to verify that you have entered your email address yourself. This email will include instructions on how you can unsubscribe from comment notifications at any time. The legal basis for storing this data is your consent in accordance with Article 6(1)(a) of the GDPR, which you provide by submitting the comment form. You may revoke your consent at any time by sending us an informal message (for example, via our contact form or by email). Please note that revoking your consent does not affect the legality of any data processing that has already taken place. Your data will remain stored for as long as your comment is published, is required for legal prosecution, serves our other legitimate interests, or we are legally obligated to retain it.

Google Analytics

We use the analytics tool **Google Analytics** from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, as part of our legitimate interest in providing a technically flawless online experience and in designing and optimizing our services efficiently, in accordance with Art. 6 Para. 1 lit. f GDPR. This tool enables us to analyze website usage and to create pseudonymous user profiles based on the collected data. For this purpose, Google employs various technologies, including the storage of cookies on your device. These cookies collect information about your use of our website, which we utilize to continuously improve our offerings. The data collected by Google may be transmitted to countries outside the European Union, particularly to the United States. Google is certified under the Privacy Shield Framework. For more information about your rights, please refer to the following document: http://ec.europa.eu/justice/data-protection/document/citizens-guide_en.pdf We have implemented additional measures to ensure the highest possible level of protection for your data. Specifically, we anonymize your IP address before it is transmitted to Google. This is achieved by activating the anonymizeIp() function within the Google Analytics tracking code. Furthermore, we have entered into a data processing agreement with Google, which ensures that your data will not be merged with other data collected by Google in order to identify you personally. If you wish to further restrict data collection, you may opt out by downloading and installing the browser plugin provided by Google at the following link: http://tools.google.com/dlpage/gaoptout?hl=de This plugin prevents Google Analytics from collecting and processing your personal data. For more detailed information about Google’s data protection measures, please visit: https://www.google.de/intl/de/policies/privacy/

Website user analyses

We use Hotjar to gain a deeper understanding of your needs and to continuously enhance both the content and user experience on this website. Hotjar’s technology enables us to analyze how you interact with our site—for example, how much time you spend on specific pages, which links you click, and what aspects you find appealing or less useful. This insight allows us to adapt our offerings based on your feedback and preferences. To achieve this, Hotjar utilizes cookies and other technologies to collect data about your behavior and device. This includes information such as your device’s IP address (which is recorded and stored only in anonymized form during your website visit), screen size, device type (including unique device identifiers), browser details, geographic location (country only), and your preferred language for viewing our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Please note that Hotjar is contractually prohibited from selling any data collected on our behalf. For further details, please refer to the ‘About Hotjar’ section on Hotjar’s official help page.

Social media plugins

**Integration of Social Media Plugins on Our Website** Our website incorporates **functions (commonly referred to as plugins)** from various third-party social media platforms, such as Facebook, Twitter, and Google+. These plugins allow you to easily share content with your social networks. When a plugin is displayed during your visit (for example, Facebook’s “Like” button), a direct connection to the servers of the respective social media provider is automatically established. As a result, information regarding your visit to our website may be transmitted to the third-party provider. If you are simultaneously logged into your account with the respective social network, your visit to our website can be linked to your personal profile (e.g., your Facebook account). Please note that **Langmeier Software** has no control over the nature or scope of this data transmission. For detailed information regarding the purpose and extent of data collection, as well as the further processing and use of your data by the social media provider, and your rights and privacy settings, please refer to the privacy policy of the respective provider. If you have any questions or concerns about data protection, we recommend reviewing the privacy information provided by your social media platform.

Software activation

When the software is activated, the IP address, activation date and time, and the license key assigned to the distributor or reseller are recorded. When software support is requested, the license key—and therefore the software activation—can be linked to the end customer requesting support.

Processing by third parties and abroad

Langmeier Software may also have personal data processed by third parties and/or abroad for the purpose of operating the website, marketing and selling or licensing the software.

Backup monitoring

Creditworthiness

If necessary, Langmeier Software may collect data on the creditworthiness of customers.

Stripe

Wir verwenden Stripe für Zahlungen, Analysen und andere geschäftsrelevante Dienste. Stripe sammelt identifizierende Informationen über die Geräte, die sich mit den Stripe-Diensten verbinden. Stripe nutzt diese Informationen für den Betrieb und die Verbesserung der Dienste, einschließlich der Betrugserkennung. Weitere Informationen über Stripe und die Datenschutzerklärung von Stripe finden Sie unter https://stripe.com/privacy.

Data backup

Langmeier Software will take economically reasonable, technically feasible, and proportionate measures to secure the data and information that the customer transfers to the website. However, it is the customer's responsibility to always create an up-to-date backup copy of their data and to store it independently of the website.

Applicable law and place of jurisdiction

This privacy policy and the contracts concluded on the basis of this privacy policy are subject to Swiss law. The place of jurisdiction is Zurich.

Responsible body for data protection

Thank you for visiting our website. First of all, we would like to introduce ourselves as the controller within the meaning of data protection law:

Langmeier Software GmbH
Data protection officer
Churerstrasse 47
8808 Pfäffikon SZ
Schweiz

E-mail: info (monkey) langmeier-software (dot) com
Tel. +41 (0)43 861 15 70