The maximum number of installations has been reached: Your license remains valid

“The maximum number of installations has been reached” — what should you do?

Your license is valid and continues to run unchanged. Only your key’s activation quota has been used up. Contact us with your license key, and we’ll review your case.

The quota limits how often a key can be activated. We review each case individually and decide whether to reset it.

Which events use up an activation

Each activation is assigned to your computer via an identifier. If this identifier changes, the computer registers as a new system and requires another activation:

• Major hardware change on the computer (e.g. replacing the motherboard)
• Reinstalling the operating system or Langmeier Backup
• A virtual machine that has been cloned or moved to another host
• Restoring from an image or switching to a higher program version

If you run Langmeier Backup on exactly one device and the quota has been used up by such an event, our support team will reset the counter for your valid license right away.

Here’s what to do

1. Find your license key. Without it, the quota can’t be assigned.
2. Contact us. Provide us with your license key.
3. Wait for the review. We review your case individually and get back to you.
4. Activate. After that, Langmeier Backup works as before.

Related articles

• Customer account & license management: To manage your licenses, you can register here or sign in with an existing account

Do you need help with activation? Your license remains fully valid. If the activation quota has been used up, simply contact our support team with your license key — we’ll activate your key right away.

Your license remains valid; only the activation quota has been used up — contact us with your license key, and we’ll review your case.