Langmeier Backup FAQ

Windows changes the drive letters of the backup media - how the data backup still doesn't fail

Have you ever encountered this? You have meticulously set up your data backup, only to find that Windows has suddenly changed the drive letters. The result? Your backup fails. Manually updating the drive letters in your backup software is both time-consuming and frustrating. Fortunately, there is a much simpler solution.

Our Solution: Data Backup by Disk Name

At Langmeier Backup, we identified this issue early on and have provided an innovative solution for quite some time: Instead of relying on drive letters, simply use the disk name as your backup destination. The software automatically recognizes the storage device by its name and performs the backup—regardless of whether you insert or connect an external drive. Drive letters are no longer a barrier!

Especially for IT Support: Eliminate Unnecessary Effort

This problem is especially common in IT support. A user calls to report that their backup is no longer working. Upon investigation, the support specialist discovers that the drive letters of the external hard drives have changed. If the flexible backup had been configured from the beginning using the Langmeier Backup disk name feature, this issue would never have occurred. This simple solution saves both you and your clients valuable time and unnecessary stress.

How to Activate Data Backup by Volume Name in Langmeier Backup

To enable data backup by volume name in Langmeier Backup, please follow these straightforward steps:

  1. Open Langmeier Backup and select your desired backup task, or create a new one.
  2. Select the backup destination by clicking on “Add backup destination.”

Langmeier Backup will then automatically prompt you to convert the drive letter to a disk name. Please click “Yes”. This ensures that Langmeier Backup will recognize the storage device by its name, not by the drive letter.

The name of the storage device will then be displayed. You may confirm this or, if you prefer, change it manually. Finally, click “OK” to complete the configuration.

Test Your Setup

Once you have configured your backup, we recommend performing a test run. Connect the relevant storage device and start the backup manually. This allows you to ensure that everything works correctly and that the backup is executed as planned—regardless of which drive letter Windows assigns to the device.

By following these steps, your data backup will become significantly more stable and reliable in the future, without the need to worry about changing drive letters.

P.S.

A Fun Throwback from the Early Days of Langmeier Backup: Urs Langmeier and his sales team at CeBIT:

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Technical support

Our solutions simplify the implementation of automation to reduce your workload and increase efficiency. This process is supported by our experienced support team, led by Michael König, who is always ready to help you with any concerns you may have.
 

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