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Langmeier Software: Listening to Our Resellers – Survey Results at a Glance

At Langmeier Software, we place great value on the feedback of our customers. In our ongoing commitment to focus on what truly matters, we conducted a comprehensive survey among 100 Langmeier Backup resellers in February 2015. The results speak for themselves: 100% of our resellers are satisfied with Langmeier Software.

Question 1: How satisfied are you overall as a Langmeier Software reseller?

Every single reseller surveyed expressed satisfaction with Langmeier Software. This outstanding result confirms that we are on the right path.

Thomas Heidrich, Heidrich Internet Service GbR: “I am very satisfied with the Langmeier software.”

Question 2: Have you ever used our support?

Question 2a: How satisfied were you with our support?

Question 2b: How satisfied were you with the response time?

Among the resellers surveyed, 64% have already used our support services. Of these, 98% were satisfied with the support they received, and 94% were satisfied with our response times. These impressive figures highlight our dedication to providing excellent service. We regularly receive positive feedback, and this survey further reinforces our commitment to being a reliable partner for our resellers.

Marcel Nenning, 3w technologies: “I am very satisfied with the support from Langmeier Software.”

Otto Elischer, EHS-Büroservice: “The support is an A+, which is also very important to me.”

Question 3: How would you rate the price/performance ratio of Langmeier Backup?

Here as well, the results are clear: 52% of resellers rate the price/performance ratio as “excellent,” while the remaining 48% consider it “good.” This means 100% of our resellers are convinced by the value Langmeier Backup offers.

Torsten Schuster, GROUP SEVEN networks: “The price/performance ratio of Langmeier Backup is almost unbeatable. This is a clear win-win situation for the customer!”

Question 4: How satisfied are you with the feature set of Langmeier Backup 8.1?

This aspect is particularly important to us. While we develop software from our own perspective, we rely on your input to continuously improve our solutions. 82% of resellers believe that Langmeier Backup already includes all the necessary features and functions. However, 15% would like to see additional features implemented. We have carefully documented every suggestion and will thoroughly analyze each one to ensure they are considered in future development. We sincerely thank you for your valuable feedback and suggestions for improvement.

Question 5: Will you continue to offer Langmeier Backup to your customers in the future?

Question 6: How likely do you think it is that Langmeier Backup will continue to inspire other customers in the future?

The positive trend continues: 94% of resellers plan to keep offering Langmeier Backup as a data backup solution to their customers. Furthermore, 97% believe that Langmeier Backup will continue to inspire new customers in the future.

Conclusion

These survey results confirm that Langmeier Software is meeting the needs and expectations of its resellers. We are grateful for your trust and your constructive feedback, which motivates us to keep improving. If you have further suggestions or questions, please do not hesitate to contact us. Together, we will continue to shape the future of data backup solutions.

Look it up further: Backup, Resellers, Backup software, Langmeier Backup

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